Your privacy matters

At MP ON-TIME MEDICAL TRANSPORTATION, we are committed to protecting your privacy. This policy explains how we handle your data with care and respect. We value your trust and want to assure you that your information is safe with us.

Privacy policy

Effective date: February 17, 2025

MP ON-TIME MEDICAL TRANSPORTATION, LLC (“MP On-Time Medical Transportation,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect on our website and how we use it.

Information we collect

  • Contact details you submit: name, email address, phone number, and message.
  • Optional service details you choose to share (e.g., pickup/drop-off info).
  • Basic website data such as IP address and pages viewed to keep our site secure and improve it.

How we use information

  • To respond to your inquiries and provide non-emergency medical transportation services.
  • To communicate with you about scheduling, reminders, updates, and support.
  • To improve our website and services and to maintain security.

Text messages (SMS) and phone numbers

  • If you provide your mobile number and opt in, you agree to receive service-related texts (e.g., confirmations, reminders, driver updates). Message frequency may vary.
  • Message and data rates may apply. No purchase is required to opt in.
  • You can opt out at any time by replying STOP. For help, reply HELP or contact us.
  • Carriers are not liable for delayed or undelivered messages.
  • We do not sell, rent, or share your phone number or your SMS opt-in/consent with any third parties. Opt-in data and consent will not be shared with any third parties.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data protection

Sharing information

  • We do not sell personal information.
  • We may share information with our staff and trusted service providers who help us operate our website and deliver services, and they must protect your information and use it only for our purposes.
  • We may share information if required by law or to protect rights and safety.
  • Special rule for phone numbers and SMS consent: we do not share your mobile phone number or SMS opt-in/consent with third parties.

Data retention and security

  • We keep information only as long as needed for our services and legal obligations, then delete or de-identify it.
  • We use reasonable safeguards to protect your information, but no method is 100% secure.

Your choices

  • Texts: reply STOP to opt out; HELP for assistance.
  • Email: you can ask us to stop sending non-essential emails.
  • You may request access to, correction of, or deletion of your information by contacting us.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect their information.

Committed to privacy

We understand the importance of protecting your personal data. At MP ON-TIME MEDICAL TRANSPORTATION, we are dedicated to maintaining the confidentiality and security of your information. Your trust is our priority.

If you have any questions or concerns about our privacy practices, please do not hesitate to contact us at info@mpontimemedical.com